Term and Conditions

Welcome to Dainolitly Shop, where we bring refined elegance to home décor. These Terms and Conditions outline the agreement between Dainolitly Shop (“we,” “us,” or “our”) and you (“customer,” “user,” or “you”) regarding your access to and use of our website (www.dainolitlyshop.com) and purchases of our premium home accents, curtains, lighting, organization solutions, and wall decor.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are available to individuals who can form legally binding contracts under applicable law. By using this site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Dainolitly Shop or its licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree to use our website only for lawful purposes and in a manner that does not:

• Infringe on the rights of others
• Interfere with the operation of the site
• Attempt to gain unauthorized access to our systems
• Engage in fraudulent activities

2. Product Information and Services

2.1 Product Descriptions

We strive for accuracy in our product descriptions, colors, and specifications. However, slight variations may occur due to monitor settings and handmade nature of some items. If a product does not match its description, you may return it under our Returns Policy.

2.2 Custom Products

Certain items (custom curtains, special order lighting, personalized organization solutions) are made to your specifications and cannot be returned unless defective. You are responsible for providing accurate measurements and requirements.

2.3 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and cancel that portion of your order.

3. Orders and Payments

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason, including suspected fraud or unauthorized resale.

3.2 Pricing Information

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We may adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and that you are authorized to use the payment method.

3.4 Sales Tax

Applicable sales tax will be added to orders shipped within the United States based on the destination address.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 flat rate via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

4.2 Delivery Areas

We ship worldwide excluding certain Asian countries and remote locations. Some restrictions may apply to specific products.

4.3 Delivery Times

Orders are processed within 1-2 business days. Delivery times begin after dispatch and are estimates only. We are not responsible for delays caused by carriers or customs.

4.4 Risk of Loss

Title and risk of loss pass to you upon delivery to the carrier. You are responsible for filing claims with the carrier for any lost or damaged shipments.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition with all packaging. Original shipping fees are non-refundable except in cases of our error.

5.2 Non-Returnable Items

The following cannot be returned:

• Custom curtains (made to your measurements)
• Special order lighting fixtures
• Personalized organization solutions
• Items not in original condition

5.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order number and photos
2. Wait for return authorization (within 2 business days)
3. Repack items in original packaging
4. Ship using specified carrier (at your expense unless our error)

5.4 Refunds

Refunds are processed within 5 business days of receiving your return and issued to your original payment method. Please allow 7-10 business days for funds to appear in your account.

5.5 International Returns

International customers must use the original carrier (DHL, FedEx, or EMS) for returns. Duties and taxes are non-refundable.

6. Limitations of Liability

6.1 Product Use

Dainolitly Shop is not liable for any injury, damage, or loss resulting from improper installation, use, or maintenance of our products. Some lighting fixtures may require professional installation.

6.2 Website Operation

We are not liable for any damages resulting from:

• Interruptions in service
• Viruses or malicious code
• Errors or omissions in content
• Unauthorized access to our systems

6.3 Maximum Liability

Our maximum liability for any claim related to our products or services is limited to the purchase price of the item in question.

7. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

8. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Arkansas, USA. Any disputes shall be resolved in the courts of Fayetteville, Arkansas.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Your continued use of our services constitutes acceptance of the revised Terms.

10. Contact Information

For questions about these Terms or our services, please contact:

Dainolitly Shop Customer Care
3111 West Ika Lane
Fayetteville, US 72704
Email: [email protected]